Frequently Asked Questions (FAQ)
Welcome to NIKA Clothing Shop! Below, you’ll find answers to some of the most common questions about our products, services, and policies. If you don’t find what you’re looking for, feel free to contact us at [email protected].
Product Questions
What types of products does NIKA Clothing Shop offer?
We specialize in trendy women’s fashion, including Bodycon Dresses, Dresses, Jumpsuits & Rompers, Swimsuits, Tracksuits, and Two-Piece Sets.
Are your products available worldwide?
Yes, we ship globally except for certain remote areas in Asia and other regions. Check our shipping policy for more details.
Ordering & Payment
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for your convenience.
How do I track my order?
Once your order is shipped, you’ll receive a confirmation email with a tracking number. Use this to monitor your delivery progress.
Shipping & Delivery
How long does it take to process and ship my order?
Orders are processed within 1-2 business days. Standard shipping takes 10-15 business days, while free shipping (for orders over $50) takes 15-25 business days.
What are my shipping options?
We offer two options: Standard Shipping ($12.95 via DHL or FedEx) and Free Shipping (via EMS for orders over $50).
Returns & Exchanges
What is your return policy?
You can return items within 15 days of receiving your order, provided they are in their original condition with all tags attached. Visit our Returns & Exchanges page for more details.
How do I initiate a return or exchange?
Contact our customer service team at [email protected] for assistance with returns or exchanges.
Account & Support
How do I contact customer support?
You can reach us at [email protected]. Our team is here to help with any questions or concerns.
Do I need an account to place an order?
No, you can check out as a guest. However, creating an account allows you to track orders and save your preferences for future purchases.
Thank you for choosing NIKA Clothing Shop! We’re dedicated to providing you with a seamless and enjoyable shopping experience. Happy shopping!